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發表於 2010-2-17 22:48
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Business Four Ways to Stop Workplace Violence Before It Occurs!
| The truth is workplace violence refers to much more than just the workplace homicides that end up making the evening news and newspaper headlines. Other forms of workplace violence, which can include aggressive harassment, threats, non-fatal assaults, and other conduct that raises a concern for the safety of people or property, occur much more regularly. In fact, according to the most recent statistics, workplace violence effects an estimated 1.7 million employees directly and countless millions more indirectly each year. Some of the negative consequences of workplace violence can include: •Lost work hours •Disrupted business activity •High stress environment •High employee turnover •Property damage •Low employee morale •Costly lawsuits •Medical expenses •And much more So what can you do to prevent workplace violence at your business? Here are four steps you can take: 1.Immediately identify personnel who will carry the primary responsibility for preventing and responding to incidents of violence Then provide them with necessary resources and training, and create policies and procedures that will enable them to work as a coordinated team rather than separately. 2.Conduct a needs assessment A good early step for preventing violence in all workplaces is to conduct a general assessment designed to evaluate the presence of any specific risks of violence, both from within and outside the organization. 3.Educate managers and employees about the warning signs that can point to potential violence. Often, a violent act has been preceded by forms of behavior that signaled the violence to come. If those signs had been recognized and appropriately addressed, the violence might not have happened. Here are some possible warning signs to watch out for: •Threats, threatening behavior and aggressive outbursts •An ominous fascination with weapons and/or references to weapons and violent movies and other media •Verbal abuse of coworkers and customers, or harassment through phone calls or e-mails •Bizarre comments or behavior, especially if it includes violent content •Holding grudges, inability to handle criticism, habitually making excuses, and blaming others •Chronic, hypersensitive complaints about persecution or injustice •Making jokes or offensive comments about violent acts 4.Develop a formal workplace violence prevention and response program Establishing a program that coherently outlines principles, policies, processes, and training for violence prevention or management will help ensure that an organization will be adequately prepared to recognize and respond to behavior and circumstances that pose a threat of violence. The program should include: •A Written Workplace Violence Policy and Complementary Policies Focused on •Appropriate Workplace Conduct •An Interdisciplinary Threat Management Team. •A Clear Incident Management Process. •Centralized Record Keeping. •Training. Here’s the bottom line on workplace violence – a violent act in the workplace will affect more than just the person or persons who are directly involved in the incident. It will inevitably affect the entire workforce, damaging the sense of community and trust and employees’ confidence that they will be safe while doing their jobs. In this sense, everyone in the organization is harmed when violence occurs, and, correspondingly, everyone shares in the benefits when violence is prevented. The key to an effective anti-violence strategy is an integrated approach like the one outlined above. Another important aspect to preventing workplace violence is to have a strong security presence at your facility. An integrated security approach that includes some combination of electronic and video monitoring and a highly-trained on-site guard will not only prevent workplace violence but will also give you the peace of mind that your facility, your employees, your vital information and other assets are all safe and secure. Reliant Security is a full-service security firm in Portland, Washington. To learn more about ensuring the security of your business, please contact Reliant Securityat 503-452-1050 or by visiting |
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遊客 發表於 2010-3-11 23:23